P5364:[{"_6585":565,"_6586":6587,"_6588":6589},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8568248795402/reviews?limit=15&locale=es&lastEvaluated=%7B%22dateCreated%22%3A%222025-11-08T07%3A34%3A30.736Z%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A81ee2b5f-a4b0-4153-8783-99d285664c93%22%2C%22reviewId%22%3A%2294434821-1804-4395-a1e2-80babef17b4d%22%7D","reviews",[6590,6641,6658,6675,6685,6703,6720,6730,6746,6753,6764,6774,6784,6794,6803],{"_6591":6592,"_6593":6594,"_6595":6596,"_6597":6598,"_6599":6600,"_6601":6602,"_6603":6602,"_6604":5438,"_6605":25,"_6606":5201,"_6607":6608,"_6615":6616,"_6617":6618,"_6619":6620,"_6621":6622,"_6623":6624,"_6625":5289,"_6611":6626,"_6629":6630,"_6634":25,"_6635":6636,"_70":6637,"_6638":5438,"_6639":6640},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","36088c46-bdfa-4d15-9015-7dd5e877b4e0","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567957487882","productId","shopify-8567957487882","body","Los compré «aptos para lavavajillas», pero después de solo unos meses, algunos de los vasos tienen esa horrible mancha opaca del lavavajillas. ¡No estoy muy impresionado!","dateCreated","2026-05-04T18:03:13.756Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_6599":6609,"_6606":6610,"_6611":6612,"_70":6614},"Bought as \"dishwasher safe\" but after only a few months a number of the glasses have that horrible opaque stain from the dishwasher. Not really impressed!","en","reply",{"_6599":6613},"

Thank you for your feedback, dear Martin. 😔

We are very sorry to hear that your Mouth-Blown Tumblers Ellery have developed opaque stains from the dishwasher after only a few months, especially since they were marketed as dishwasher safe. This is completely unacceptable and we understand your disappointment entirely.

It's particularly frustrating when a product doesn't live up to the care instructions provided, and you should be able to trust that dishwasher-safe glassware will maintain its clarity with proper use. We take full responsibility for this disappointing experience.

Your feedback is invaluable in helping us review both our product specifications and quality standards to ensure our glassware truly meets the durability expectations we set. We understand your frustration completely and hope to do better in the future.

Please contact our Customer Service team so we can find an appropriate solution for you.

","Disappointed","productHandle","mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES41163-174434_cd3960974f8443d7b6d73389c6e99c3a_dtl_1_x280.jpg?v=1728456629","productName","Mouth-Blown Tumblers Ellery, Set of 4","productUrl","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productVariantName","Ø 9 x H 10 cm, 370 ml","rating",{"_6599":6627,"_6601":6628,"_70":41},"

Gracias por sus comentarios, querido Martin.

😔 \n

Lamentamos mucho que sus vasos Ellery soplados con la boca hayan dejado manchas opacas en el lavavajillas después de solo unos meses, especialmente desde que se comercializaron como aptos para lavavajillas. Esto es totalmente inaceptable y entendemos perfectamente su decepción.

Es especialmente frustrante cuando un producto no cumple con las instrucciones de cuidado proporcionadas, y debe poder confiar en que la cristalería apta para lavavajillas mantendrá su claridad con un uso adecuado. Asumimos toda la responsabilidad por esta decepcionante experiencia.

Sus comentarios son inestimables para ayudarnos a revisar tanto las especificaciones del producto como los estándares de calidad y asegurarnos de que nuestra cristalería cumple realmente con las expectativas de durabilidad que nos hemos fijado. Entendemos perfectamente su frustración y esperamos hacerlo mejor en el futuro.

Póngase en contacto con nuestro equipo de servicio de atención al cliente para que podamos encontrar la solución adecuada para usted.

","2026-05-06T10:09:22.168Z","reviewer",{"_6631":6632,"_6633":565},"displayName","Martin N.","isVerified","isIncentivized","status","approved","Decepcionado","unhelpfulCount","variantId","45607572308234",{"_6591":6592,"_6593":6642,"_6595":6643,"_6597":6644,"_6599":6645,"_6601":6646,"_6603":6646,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6647,"_6615":5193,"_6617":6650,"_6619":6651,"_6621":6652,"_6623":6653,"_6625":5401,"_6629":6654,"_6634":25,"_6635":6636,"_70":6656,"_6638":5438,"_6639":6657},"97fb46bd-d2fa-436b-bfa2-7df0b89ccad3","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568248795402","shopify-8568248795402","Forma muy elegante y hermosa. La única nota de burbujas de aire en algunas partes del vaso","2026-03-19T09:12:53.075Z",{"_6599":6648,"_6606":5244,"_70":6649},"Bardzo ladne, piekny ksztalt. Jedyna uwaga bąbelki powietrza w niektorych czesciach szkla","Piękne","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES45809-174432_752b44495e232025595a3da454a50dfa_dtl_1_x280.jpg?v=1728387731","Mouth-Blown Red Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","Ø 11 x H 23 cm, 610 ml",{"_6631":6655,"_6633":565},"Anna S.","hermoso","45608002486538",{"_6591":6592,"_6593":6659,"_6595":6596,"_6597":6598,"_6599":6660,"_6601":6661,"_6603":6661,"_6604":5438,"_6606":5201,"_6607":6662,"_6615":6616,"_6617":6618,"_6619":6620,"_6621":6622,"_6623":6624,"_6625":6668,"_6611":6669,"_6629":6672,"_6634":25,"_6635":6636,"_70":6674,"_6638":5438,"_6639":6640},"5ad92b42-7b42-49d9-b256-879a1411e699","Gafas muy elegantes, que lamentablemente tienen errores al pedir 4 paquetes por paquete completo. Hay burbujas de aire en el cristal, no en cristal transparente.\n","2026-02-15T17:09:26.778Z",{"_6599":6663,"_6606":6664,"_6611":6665,"_70":6667},"Sehr formschöne Gläser, die leider bei einer Bestellung von 4 Paketen ein komplettes Paket mit Fehlern zu bemängeln haben. Luftblasen im Glas, nicht klares Glas.\n","de",{"_6599":6666},"

Vielen Dank für Ihr ehrliches Feedback, Detlef!

Es freut uns sehr, dass Ihnen die Form der Gläser gefällt. 😊
Gleichzeitig bedauern wir sehr, dass ein komplettes Paket Ihrer Bestellung Mängel aufweist. Luftblasen und trübes Glas entsprechen definitiv nicht unseren Qualitätsstandards, auch wenn es sich um mundgeblasene Gläser handelt, bei denen kleine Unregelmäßigkeiten durchaus charakteristisch sein können.

Ein ganzes Paket mit solchen Fehlern sollte jedoch nicht bei Ihnen ankommen. 😔 Wir nehmen Ihr Feedback sehr ernst und werden es an unsere Qualitätskontrolle weiterleiten, um solche Probleme künftig zu vermeiden.

Wir hoffen, dass die anderen drei Pakete Ihren Erwartungen entsprechen und Sie Freude an den schönen Gläsern haben.

Vielen Dank für Ihre ausführliche Rückmeldung!

","Schöne Gläser mit leichten Fehlern",3,{"_6599":6670,"_6601":6671,"_70":41},"

Gracias por su sincera opinión, Detlef.

Estamos encantados de que le guste la forma de las gafas. 😊
Al mismo tiempo, lamentamos mucho que el paquete completo de su pedido sea defectuoso. Las burbujas de aire y el cristal turbio no cumplen definitivamente con nuestros estándares de calidad, a pesar de que son cristales soplados a mano, lo que puede ser característico de pequeñas irregularidades

.\n

Sin embargo, no debería recibir un paquete completo de errores de este tipo 😔 Nos tomamos sus comentarios muy en serio y se los enviaremos a nuestro equipo de control de calidad para evitar problemas en el futuro.

Esperamos que los otros tres paquetes cumplan con sus expectativas y que disfrute de unas preciosas gafas.

Gracias por sus comentarios detallados.

","2026-02-24T12:20:16.602Z",{"_6631":6673,"_6633":565},"Detlef H.","Bonitas lentes con leves defectos",{"_6591":6592,"_6593":6676,"_6595":6596,"_6597":6598,"_6599":6677,"_6601":6678,"_6603":6678,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6679,"_6615":6616,"_6617":6618,"_6619":6620,"_6621":6622,"_6623":6624,"_6625":5421,"_6629":6682,"_6634":25,"_6635":6636,"_70":6684,"_6638":5438,"_6639":6640},"4905da10-b0d7-44c4-b9d3-21a02bc24da8","El cristal es demasiado grueso, se ve muy bien","2026-02-02T21:21:47.812Z",{"_6599":6680,"_6606":6664,"_70":6681},"Das Glas ein wenig zu dick , von der Optik sehr schön","Gläser",{"_6631":6683,"_6633":565},"Lili S.","tarros",{"_6591":6592,"_6593":6686,"_6595":6687,"_6597":6688,"_6599":6689,"_6601":6690,"_6603":6690,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6691,"_6615":6694,"_6617":6695,"_6619":6696,"_6621":6697,"_6623":6698,"_6625":5421,"_6629":6699,"_6634":25,"_6635":6636,"_70":6701,"_6638":5438,"_6639":6702},"65763f36-9161-49e6-8b80-7e848d02709a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568086987018","shopify-8568086987018","Muy bonita forma, solo un poco ligera. Entrega muy rápida. ","2026-02-02T21:08:55.988Z",{"_6599":6692,"_6606":6664,"_70":6693},"Sehr schöne Form, nur etwas leichtgewichtig. Sehr schnelle Lieferung. ","Zufrieden ","mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES81847-174433_31be413036f0051a6adb2bcb96e9adea_dtl_1_x280.jpg?v=1755603565","Mouth-Blown White Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","Ø 9 x H 21 cm, 400 ml",{"_6631":6700,"_6633":565},"Monika B.","satisfecho ","45607757512970",{"_6591":6592,"_6593":6704,"_6595":6705,"_6597":6706,"_6599":6707,"_6601":6708,"_6603":6708,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6709,"_6615":6712,"_6617":6713,"_6619":6714,"_6621":6715,"_6623":6624,"_6625":5401,"_6629":6716,"_6634":25,"_6635":6636,"_70":6718,"_6638":5438,"_6639":6719},"d4dd51b7-5ac5-47b8-be00-a6902adc14b1","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568151113994","shopify-8568151113994","Hermosas gafas","2026-01-28T14:42:20.922Z",{"_6599":6710,"_6606":5225,"_70":6711},"Bellissimi bicchieri","Top","mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22WES93539-186699_816acbdfe6966dd6e3e9376c27fc1878_dtl_1_x280.jpg?v=1728456661","Mouth-Blown Iridescent Tumblers Ellery, Set of 4","//store.westwing.com/products/mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539",{"_6631":6717,"_6633":565},"Francesco E.","Parte superior","45607853555978",{"_6591":6592,"_6593":6721,"_6595":6705,"_6597":6706,"_6599":6722,"_6601":6723,"_6603":6723,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6724,"_6615":6712,"_6617":6713,"_6619":6714,"_6621":6715,"_6623":6624,"_6625":5401,"_6629":6727,"_6634":25,"_6635":6636,"_70":6729,"_6638":5438,"_6639":6719},"1219cda9-6477-4b9b-8d3d-b009d2ccbca1","El color del cristal es muy bueno","2026-01-22T17:11:36.069Z",{"_6599":6725,"_6606":6610,"_70":6726},"The colour of the glass is so good","Look so good",{"_6631":6728,"_6633":565},"Zeynep K.","Se ve tan bien",{"_6591":6592,"_6593":6731,"_6595":6732,"_6597":6733,"_6599":6734,"_6601":6735,"_6603":6735,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6736,"_6615":6739,"_6617":6740,"_6619":6620,"_6621":6741,"_6623":6624,"_6625":5401,"_6629":6742,"_6634":25,"_6635":6636,"_70":6744,"_6638":5438,"_6639":6745},"6f429ea9-77b8-4d36-b6ae-b8df4d5d9a60","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568034590986","shopify-8568034590986","Muy elegante","2026-01-16T18:24:27.509Z",{"_6599":6737,"_6606":6664,"_70":6738},"Sehr edel","Wassergläser","mouth-blown-tumblers-ellery-set-of-4-en-21wes78908","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES78908-176832_63077fe31f572320b82ddd03b420b83c_dtl_1_x280.jpg?v=1728387751","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes78908",{"_6631":6743,"_6633":565},"Renate R.","vasos de agua","45607686406410",{"_6591":6592,"_6593":6747,"_6595":6643,"_6597":6644,"_6599":6748,"_6601":6749,"_6603":6749,"_6604":5438,"_6605":565,"_6606":5201,"_6615":5193,"_6617":6650,"_6619":6651,"_6621":6652,"_6623":6653,"_6625":5401,"_6629":6750,"_6634":25,"_6635":6636,"_70":6752,"_6638":5438,"_6639":6657},"f1ed4a01-9e66-448d-b171-599b28f90f42","me encantan","2025-12-09T11:25:15.434Z",{"_6631":6751,"_6633":565},"alejandra a. m.","copas de vino tinto",{"_6591":6592,"_6593":6754,"_6595":6643,"_6597":6644,"_6599":6755,"_6601":6756,"_6603":6756,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6757,"_6615":5193,"_6617":6650,"_6619":6651,"_6621":6652,"_6623":6653,"_6625":5401,"_6629":6761,"_6634":25,"_6635":6636,"_70":6763,"_6638":5438,"_6639":6657},"444cb253-a0b0-4756-b8e2-1e32ccdd0853","Buen embalaje, de primera ","2025-12-08T17:42:54.870Z",{"_6599":6758,"_6606":6759,"_70":6760},"Bon emballage, top ","fr","Très bien ",{"_6631":6762,"_6633":565},"Josette R.","Muy bueno ",{"_6591":6592,"_6593":6765,"_6595":6705,"_6597":6706,"_6599":6766,"_6601":6767,"_6603":6767,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6768,"_6615":6712,"_6617":6713,"_6619":6714,"_6621":6715,"_6623":6624,"_6625":5401,"_6629":6771,"_6634":25,"_6635":6636,"_70":6773,"_6638":5438,"_6639":6719},"94724cc1-7d6c-410a-9d5d-9c14b47b6e07","Otra cosa, los compraría una y otra vez.","2025-12-06T19:32:22.586Z",{"_6599":6769,"_6606":6664,"_70":6770},"Mal was anderes, ich würde sie immer wieder kaufen.","Tolle Gläser!",{"_6631":6772,"_6633":565},"Isabel Q.","¡Fantásticos anteojos!",{"_6591":6592,"_6593":6775,"_6595":6596,"_6597":6598,"_6599":6776,"_6601":6777,"_6603":6777,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6778,"_6615":6616,"_6617":6618,"_6619":6620,"_6621":6622,"_6623":6624,"_6625":5401,"_6629":6781,"_6634":25,"_6635":6636,"_70":6783,"_6638":5438,"_6639":6640},"7f93b13b-3886-4654-8835-3b5a95e186a7","Entrega fija, todo fue genial, ¡con mucho gusto otra vez!\nUnas gafas muy bonitas, son un regalo, espero que os gusten. ","2025-12-04T19:08:04.606Z",{"_6599":6779,"_6606":6664,"_70":6780},"Fixe Lieferung alles bestens, gerne wieder!\nSehr schöne Gläser, ist ein Geschenk, ich hoffe es gefällt. ","Bestellung",{"_6631":6782,"_6633":565},"Ingrid K.","ordenando",{"_6591":6592,"_6593":6785,"_6595":6705,"_6597":6706,"_6599":6786,"_6601":6787,"_6603":6787,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6788,"_6615":6712,"_6617":6713,"_6619":6714,"_6621":6715,"_6623":6624,"_6625":5401,"_6629":6791,"_6634":25,"_6635":6636,"_70":6793,"_6638":5438,"_6639":6719},"38de4d64-2a64-48b4-9244-939bdd0d07c5","Buena calidad ","2025-11-14T17:07:10.267Z",{"_6599":6789,"_6606":6759,"_70":6790},"Bonne qualité ","beaux reflets !",{"_6631":6792,"_6633":565},"geraldine l.","hermosos reflejos!",{"_6591":6592,"_6593":6795,"_6595":6705,"_6597":6706,"_6599":6707,"_6601":6796,"_6603":6796,"_6604":5438,"_6605":565,"_6606":5201,"_6607":6797,"_6615":6712,"_6617":6713,"_6619":6714,"_6621":6715,"_6623":6624,"_6625":5401,"_6629":6800,"_6634":25,"_6635":6636,"_70":6802,"_6638":5438,"_6639":6719},"2f88eb7b-582c-41a4-a3d8-942edd666631","2025-11-12T16:26:47.419Z",{"_6599":6798,"_6606":6610,"_70":6799},"Beautiful glasses","great Design",{"_6631":6801,"_6633":565},"Cedric H.","gran diseño",{"_6591":6592,"_6593":6804,"_6595":6596,"_6597":6598,"_6599":6805,"_6601":6806,"_6603":6806,"_6604":5438,"_6605":25,"_6606":5201,"_6607":6807,"_4657":6812,"_6615":6616,"_6617":6618,"_6619":6620,"_6621":6622,"_6623":6624,"_6625":5284,"_6611":6827,"_6629":6830,"_6634":25,"_6635":6636,"_70":6832,"_6638":5438,"_6639":6640},"94434821-1804-4395-a1e2-80babef17b4d","El vidrio se vuelve turbio y áspero después de poco tiempo. No es de buena calidad, como suelo ver en Westwing. ","2025-11-08T07:34:30.736Z",{"_6599":6808,"_6606":6664,"_6611":6809,"_70":6811},"Das Glas wird schon nach kurzer Zeit trüb und rau. Keine gute Qualität, wie ich es sonst von Westwing gewohnt bin. ",{"_6599":6810},"

Liebe Janina,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","Trüb nach ein paar Wochen",[6813],{"_6814":6815,"_6816":6817,"_6818":6819,"_4667":6820,"_6821":6822,"_6823":6824,"_6825":6826,"_4864":72},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=120x120&crop=center","A hand holding a clear glass tumbler with water in front of a computer monitor with a webcam mounted on top","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=540x720","streamId","0aebcfcc-9680-49c8-a8b3-7d8f9759cc80",{"_6599":6828,"_6601":6829,"_70":41},"

Querida Janina:

Nos gustaría disculparnos sinceramente porque el producto que ha recibido no cumple con nuestros altos estándares de calidad. Lamentamos mucho que se haya producido este inconveniente

.\n

Póngase en contacto con nuestro servicio de atención al cliente (service@westwing.de) para encontrar rápidamente una solución que cumpla con sus expectativas. Nuestro equipo hará todo lo posible para resolver el problema de forma satisfactoria.

Gracias por su comprensión y siempre estamos disponibles para responder a cualquier otra pregunta que pueda tener.

","2025-11-10T11:01:14.565Z",{"_6631":6831,"_6633":565},"Janina F.","Nublado después de unas semanas"]

ElleryCopas de vino tinto de vidrio soplado, set de 4