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Bonjour Isabelle,

Nous sommes désolés que votre paillasson ne réponde pas à vos attentes. Étant en 100 % fibre de coco, ce matériau naturel peut absorber l’humidité et être sensible aux taches, surtout s’il est exposé à l’eau.

Nous vous recommandons d’essayer de nettoyer la tache avec un chiffon ou une éponge légèrement humide, comme indiqué dans les instructions d’entretien. Si la tache persiste, vous pouvez également essayer de le brosser à sec pour enlever les résidus.

Ce modèle est conçu pour une utilisation en intérieur ou dans une zone extérieure protégée afin d’éviter une usure prématurée. Si votre paillasson a été exposé à trop d’humidité, cela pourrait expliquer sa détérioration rapide.

N’hésitez pas à nous dire si vous souhaitez explorer d’autres solutions ensemble !

","2025-04-01T09:34:17.673Z",{"_4955":5038,"_4957":1492},"ISABELLE P.","Qualité ",{"_5041":1492,"_3682":-5},"success"]

Flepudo Victor